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Help Desk Support
Provide supports to internal client computers, both hardware and software, and responsible to maintain daily IT operations. Reports to Help Desk Manager
General Qualifications:
- Bachelor Degree (S1) in Management Information Systems, Information Technology or Computer Science with minimum GPA of 3.0 (out of 4.0) from a reputable university
- Fresh Graduates are welcome to apply
- Fast and eager learner
- 1-3 years of working experience in Information Technology function in multinational company is an advantage.
- Excellent verbal and written skill, both in English and Bahasa
- Possesses excellent interpersonal skills, initiatives, attention to details and quality, and the ability to work on tight deadlines
- Is able to perform multi-tasking duties, both in teams or independently with minimum supervision and in professional manner
- Ability to document technical concepts and procedures
- Certified Professionals in IT is an advantage.
Qualifications:
- Strong customer service orientation attitude
- Possesses deep understanding and experience with computer hardware, software, and Microsoft products
- Is familiar with Microsoft Products (Client & Server OS, Office Suite), basic networking connectivity, video conference facility,
- Demonstrates good analytical skills through troubleshooting and evaluation of potential tools and utilities.
- Understanding and experience with Lotus Domino Servers, Backup System and Disaster Recovery is an advantage.
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